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HOME
Overview
Industries
Banking & Finance
Food & Beverage
Retail & Fashion
Travel
Other Consumer Brands
Platforms
Amazon Alexa
Facebook Messenger
Google Assistant
Kik Messenger
Mobile Apps
Skype
Slack
SMS
Twitter
Web-Based
Contact
Chatbot Guide is one of the leading resources for trends and best practices on chatbots. Our guide contains hundreds of case studies across industries and platforms
Web-Based Chatbot
Access from customer service section of website:
HSBC link
Lloyds link
Handles FAQs and escalates users needing further assistance to a live agent
Developed by vendor Creative Virtual
Next Case: ING
Tags:
Banking & Finance
,
Web-Based
Download Full Banking & Finance Casebook
