Facebook Messenger Bot 

Try it out

• Users can interact with Kiehl's chatbot by searching 'Kiehl's' in the Messenger app
• Functionality includes:
  • Beauty consultation
  • Product reccomendation
  • Correct formula recommendation for individual skin types
  • Lead conversations regarding skin concerns
  • Product ingrediants
  • Skincare tips
  • Order confirmation and tracking
• The bot was developed by vendor Octane AI

Source: Skincare.com, Galore, Topbots, Octane AI

Tags: Retail & Fashion, Facebook Messenger